These summaries were created by Mary Ceccanese and the late Karen Dickinson for use in running workshops in conjunction with Voices of the Staff at the University of Michigan. The Center for Positive Organizations is pleased to offer these summaries free of charge.
This summary is based on an article by Professor Lynn Wooten: Wooten, L. (2006). Charting a change course for effective diversity management. Human Factor, 1(2): 46-53.