Enabling People and Organizations in Trying Times
Adjusting to the Remote Environment
We are living in an unprecedented time when many people and communities are adjusting to primarily working and gathering in a remote/virtual environment. While technology is helping us to sustain human connections and organizational functions, we should continue to learn best practices for a smoother transition. Here are some practices that can help us stay connected with our team and work.
Setup to Optimize Human Connections
Even in a remote environment, there are many actions you can take to optimize human connections at each virtual meeting or event. Build high-quality connections with your group using social cues, information sharing, and inclusive practices.1, 2, 6, 7, 8
- Be present by making eye contact, emphasizing gestures to show that you are listening (e.g., nodding and verbally acknowledging, like “mm-hmm”), and making sure you are fully visible on the video screen.
- Share your remote space with colleagues by describing where you are now, giving a mini virtual tour, or noting what it’s like to work in the new environment.
- Be inclusive by inviting those who have yet to speak up to take the turn, noticing when participating in different settings creates unequal access to information (e.g., side chats between people in the same room creates a sense of isolation for a member who is dialing in), and monitoring your speaking time in relation to the rest of the group.
Bring Routines into Your Environment
Being in a new environment requires us to establish routines to effectively plan our day. That is why taking small thoughtful steps toward finding your ideal work settings in your remote location can be extremely helpful in coping with the situational change.1, 3, 4, 5
- Find a physical space that can resemble your original work location by ergonomically matching to your workspace or finding a location that can inspire motivation.
- Build new daily habits that energize your work (e.g., if working from home, replace the spontaneous visit to your fridge with a 7-minute exercise routine).
- Take a regular break by using methods like the Pomodoro technique (25 minutes of focused work, five minutes of break).
- Start your work with a purpose check-in by asking simple questions like: “Why am I showing up today? Whose lives do I contribute to through my work?” Regardless of your new environment, you can find a sense of stability through reconnecting with your purpose.
- (Article) “If Virus Concerns Have You Working From Home, Here’s Some Advice From the Pros” from Michigan Ross featuring Susan J. Ashford
- (Research Article) “Agony and Ecstasy in the Gig Economy: Cultivating Holding Environments for Precarious and Personalized Work Identities” by Gianpiero Petriglieri, Susan J. Ashford, and Amy Wrzesniewski
- (Article) “Foundations for Successfully Working From Home for the Recent Officeless” from Glassdoor
- (Article) “Do More and Have Fun with Time Management” by Francesco Cirill
- (Video) “7-minute Workout” by LifeHack
- (Blog) “Connect Across Distance: Building HQCs for Remote Work” by Jane E. Dutton
- (Article) “Working Together When We’re Not Together” by Google
- (Online Resource) “Distributed Work Playbook” by Google
Continuing the Conversation
We want to hear about the amazing work individuals, organizations, and researchers are doing to enable people and organizations to thrive during these trying times. To foster the sharing of ideas, we’ve created a public Facebook Group: Enabling People in Trying Times. Join the group and let’s find strength in our shared knowledge.