Mandy O'Neill

February 20, 2019

4:00-5:00 p.m.

Free and open to the public

Michigan Ross Campus, Ross Building, 701 Tappan, Robertson Auditorium, Ann Arbor

Mandy O’Neill
Associate Professor of Management
Senior Scientist, Center for the Advancement of Well-Being
George Mason University

About the talk

What aspect of corporate culture is so deep that it affects our hearts, minds, and the organizational bottom line? In this session, O’Neill introduces the undiscovered domain she calls “emotional culture” and demonstrates how cultures comprised of positive emotions such as love, joviality, and awe have benefits not only for employees’ own individual well-being, but also for teams, clients, and the corporate bottom line. Building on her Harvard Business Review article, “Manage Your Emotional Culture,” O’Neill will highlight real-world case studies from across different industries and share practical tips for how managers, HR business partners, and individual change agents can diagnose, manage, and change their emotional cultures.

About O’Neill

Olivia (Mandy) O’Neill, PhD, is a Visiting Scholar at the Haas School of Business, University of California (2018-2019). She is also Associate Professor of Management at the George Mason University School of Business and Senior Scientist at the university’s Center for the Advancement of Well-Being. She holds a PhD in Organizational Behavior from the Graduate School of Business at Stanford University, where she was a National Science Foundation Graduate Fellow.

O’Neill is an expert on organizational culture, emotions in the workplace, gender, and careers. She consults and conducts academic research across a wide range of organizations and industries including Fortune 500 corporations, global semiconductor firms, major medical centers, and emergency response teams. Her work has been published in a variety of scholarly and practitioner journals, including Administrative Science Quarterly, Academy of Management Journal, Fast Company, Wall Street Journal, and Harvard Business Review.

O’Neill, with co-author Sigal Barsade, earned the Center for Positive Organization’s 2017 Award for Outstanding Published Article in Positive Organizational Scholarship for their Administrative Science Quarterly paper “What’s love got to do with it? A longitudinal study of the culture of companionate love and employee and client outcomes in the long-term care setting.”


Jane Dutton, co-founder of the Center for Positive Organizations; Robert L. Kahn Distinguished University Professor Emerita of Business Administration and Psychology


The Center for Positive Organizations thanks University of Michigan Organizational Learning, Sanger Leadership Center, Tauber Institute for Global Operations, Samuel Zell & Robert H. Lurie Institute for Entrepreneurial Studies, Lisa and David (MBA ’87) Drews, and Diane (BA ’73) and Paul (MBA ’75) Jones for their support of the 2018-19 Positive Links Speaker Series.

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