At Zingerman’s, Pastrami and Partnership to Go
July 5, 2014
The New York Times | Jennifer Conlin
The unique business model that focuses on employee’s wellbeing and engagement, used by Zingerman’s, has been studied by many people, including Wayne Baker, professor at the Ross School of Business at the University of Michigan, who has turned this research into four case studies. The longstanding successes Zingerman’s has had, and their employee and customer satisfaction, has proven that their business model is one that companies should strive to adopt and implement. This business model is “one that has produced impressive growth while engaging employees who enjoy the opportunity to help run the businesses and even to start new ones.”