Contours and Consequences

December 2, 2012

By: Monica Worline, Jane Dutton, and members of Compassion Lab

Originally posted on Compassion at Work Blog

In this paper, we use a combination of narrative and survey methods to explore the contours and consequences of compassion at work. Stories of compassion at work provide testimony to its power in cultivating positive identification with the workplace and with one’s co-workers. Survey findings suggest that the experience of compassion at work is positively related to people’s commitment to the organization and to their positive emotions at work. Taken together, these findings show that the expression of compassion is one way in which people make sense of the organization where they work and is an important moment for making sense of who we can be at work and how we can relate with our co-workers.


To read the paper, click here.