Fighting the ‘Hermit Crab Syndrome’

December 4, 2014

Human Resource Executive Online | Andrew R. McIlvaine

Faculty Associate Sue Ashford quoted in Human Resource Executive Online:

“Sue Ashford, chair of the management and organization department at the University of Michigan’s Ross School of Business, had spent years as an academic examining subjects such as the propensity of organizations to inadvertently stifle ideas and innovation from within their own ranks.

“Yet, it wasn’t until Ashford herself assumed a leadership role that she realized how difficult it can be to respond to new ideas in a way that satisfies both parties.

” ‘It really shifted my perspective,’ she says.”