Jane Dutton’s HCQ research cited in Huffington Post op-ed

October 31, 2016

Jane Dutton’s research on high quality connections (HCQs) was cited in a Huffington Post op-ed titled, “The Engines of Chronic Care: Hardware and Heartware.”

The author describes heartware as “the human connection between health professional and patient” and connects it to Dutton’s assertion that HCQs offer a “rich reservoir of possibilities of human behavior and accomplishment.” (Positive Organizational Scholarship, 2003.)