What Bosses Gain by Being Vulnerable

December 11, 2014

Harvard Business Review | Emma Seppälä

Emma Seppälä in the Harvard Business Review:

“Forgiveness may be another soft-sounding term but, as University of Michigan researcher Kim Cameron shows points out, it has hard results: a culture of forgiveness in organizations can lead to increased employee productivity as well as less voluntary turnover.  Again, the impact of a culture that is forgiving breeds trust. As a consequence, an organization becomes more resilient in times of organizational stress or down-sizing.”