Emily D. Heaphy

Emily D. Heaphy is an Associate Professor of Management and John F. Kennedy Faculty Fellow at the Isenberg School of Management at the University of Massachusetts Amherst. She received her PhD in Management from the University of Michigan and her BA from Wellesley College.

Emily’s research focuses on two overarching questions. First, What are positive relationships at work, how are they built, what are their effects? She is especially interested in uncovering the integral role of emotions and the human body in work relationships. Second, How do individuals engage in relationships to accomplish their work and to obtain critical services from organizations, such as health care and education? ​I have studied these topics using a number of research methods, which include multi-year qualitative data collection efforts, field experiments, and surveys.

Emily has won teaching awards at the undergraduate, masters and doctoral levels from three different institutions. One of the service activities she is most proud of is co-founding the Positive Relationships at Work MicroCommunity (https://positiveorgs.bus.umich.edu/micro/).

Pronouns: she/her/hers
Name pronunciation: M-i-lee Hee-fee