Compassionate organizations emerge stronger after a crisis
May 6, 2020
University of Technology Sydney quotes Center for Positive Organizations (CPO) Research Advisory Board member Ace Simpson in the article “Compassion at the core of resilient organisations.”
The article examines the role compassionate management plays in a crisis like the coronavirus pandemic and how it can help organizations emerge stronger.
“Our research demonstrates that broad-based compassion engenders employee commitment, engagement, trust, loyalty and productivity as well as enhancing areas such as creativity and innovation,” Simpson says. “When compassion is deeply embedded within organisational leadership, culture, routines, espoused values and communication, this benefits not only businesses and employees, but also customers and the wider community.”
Simpson is Reader in Human Resource Management and Organizational Behaviour at Brunel Business School, Brunel University London. He recently co-published the book Positive Organizational Behaviour: A Reflective Approach.