Gretchen Spreitzer quoted in The Cut story about feedback for remote workers
January 8, 2018
Gretchen Spreitzer was quoted in The Cut, part of New York Magazine, about the difficulty of giving and receiving feedback to people who work remotely. In “The worst part of working remotely is trying to guess what your boss is thinking,” Spreitzer explains the need for feedback that is both written and face-to-face.
“[In person,] you can read body language or at least sense emotion in voices,” Spreitzer explains in the article. “The person giving the feedback can read the reactions better and elaborate more details if there appears to be confusion or defensiveness. Words in an email or a text can sometimes be misinterpreted due to the brevity of the words.”
Spreitzer is the faculty director of the Center for Positive Organizations and the Keith E. and Valerie J. Alessi Professor of Business Administration.