Airline industry responses to September 11th

By: Jody Hoffer Gittell, Kim S. Cameron, Sandy Lim, Victor Rivas

Gittell, J., Cameron, K.S., Lim, S., & Rivas, V. (2008). Airline industry responses to September 11th. In R. Burke and C. Cooper (Eds.), International terrorism and threats to security: Managerial and organizational challenges (pp. 267-290). Northampton, MA: Edward Elgar Press.