Breathing life into organizational studies
Dutton, J.E. (2003). Breathing life into organizational studies. Journal of Management Inquiry, 12, 1-19.
As the title suggests, this article asks two basic questions of organizational scholars: How do we come alive in how we do our research? What do we look for in organizational contexts to see life? Drawing on personal experience and an extraordinary example of a life-filled unit in a billing department of a community hospital, this essay engages these two questions.