Transnational teams in an electronic age

By: Debra L. Shapiro, Stacie A. Furst, Gretchen M. Spreitzer, Mary Ann Von Glinow

Shapiro, D.L., Furst, S., Spreitzer, G.M., & Von Glinow, M.A. (2002). Transnational teams in an electronic age. Journal of Organizational Behavior, 23, 455-467


The literature on effort-withholding behaviors (e.g., loafing, shirking, free-riding) in groups has generally focused on co-located and single-country settings. Drawing from a variety of literatures, we offer a causal model that shows why effort-withholding behaviors may be particularly at risk in transnational teams (TNTs). We theorize that three characteristics of TNTs (cultural value diversity, reliance on electronic communications, and the lack of onsite monitoring) will reduce the salience of transnational team identity which, in turn, will increase members’ propensity to withhold performance-effort. Theoretical and practical implications are discussed.