Building High Quality Connections

These summaries were created by Mary Ceccanese and the late Karen Dickinson for use in running workshops in conjunction with Voices of the Staff at the University of Michigan. The Center for Positive Organizations is pleased to offer these summaries free of charge.

These summaries are based on Energize your Workplace (Dutton, 2003) and Trust is Everything (Mishra and Mishra, 2008).