Four general strategies for changing human systems

By: Robert E. Quinn, Scott Sonenshein

Quinn, R.E., & Sonenshein, S. (2008). Four general strategies for affecting change in human systems. In T.G. Cummings (Ed.), Handbook of organization development (pp. 69-78). Thousand Oaks, CA: Sage.


In this chapter we articulate a new general strategy for effecting change in human systems. To do this, we return to the fundamental assumptions of organization development (OD). In examining the early arguments in the field, we identify an essential strategy that has never been made explicit. By developing this strategy, we open avenues for research and provide an action framework that will increase the effectiveness of change patterns.