• About
  • JEDI+B
  • Give
  • Email Sign-Up
MENU
   
  • +LAB Program
  • Organizations
  • Immerse
    • Positive Organizational Scholarship
    • Research Articles
    • POS Research Awards
    • White Papers
    • Books
    • Videos
  • Learn
    • Students
      • Thriving Accelerator Workshop Series
      • +LAB Student Program
      • Magnify Immersion Program
      • Undergraduate
      • Graduate
      • PhD
      • Executive Education
    • Teaching Resources
      • Teaching During the Time of COVID
      • At-A-Glance Summaries
      • Community of Practice Facilitation Guide
      • Course Syllabi
      • Teaching Cases
      • Teaching with a Positive Lens
      • Tools
    • Thriving in Trying Times
      • Teach-Out Videos
      • Discover Thriving Through Connections
      • Small Practice Shifts for Big Changes
      • Emphasize Bright Spots and See Strengths in New Ways
      • Defining and Sustaining Thriving
    • Leading in Trying Times
      • Artistry
      • Essays
      • Inspirations
  • Connect
    • People
    • Community of Scholars
    • Research Microcommunities
  • Do
    • Events
      • Recurring Events & Conferences
    • Consortium
      • Member Experience
      • Become a Member
      • Current Members
      • Photos
    • News
    • Newsletter
    • Tools
      • Reflected Best Self Exercise
      • Positive Leadership, The Game
      • Positive Organization Learning Map
      • Task Enabling Exercise
      • Job Crafting Exercise
      • Partner Product: Reciprocity Ring
      • Partner Product: Givitas
      • Partner Product: Give and Take Assessment
      • Partner Product: Energy Network Analysis
  • +LAB Program
  • Organizations
  • Immerse
    • Positive Organizational Scholarship
    • Research Articles
    • POS Research Awards
    • White Papers
    • Books
    • Videos
  • Learn
    • Students
      • Thriving Accelerator Workshop Series
      • +LAB Student Program
      • Magnify Immersion Program
      • Undergraduate
      • Graduate
      • PhD
      • Executive Education
    • Teaching Resources
      • Teaching During the Time of COVID
      • At-A-Glance Summaries
      • Community of Practice Facilitation Guide
      • Course Syllabi
      • Teaching Cases
      • Teaching with a Positive Lens
      • Tools
    • Thriving in Trying Times
      • Teach-Out Videos
      • Discover Thriving Through Connections
      • Small Practice Shifts for Big Changes
      • Emphasize Bright Spots and See Strengths in New Ways
      • Defining and Sustaining Thriving
    • Leading in Trying Times
      • Artistry
      • Essays
      • Inspirations
  • Connect
    • People
    • Community of Scholars
    • Research Microcommunities
  • Do
    • Events
      • Recurring Events & Conferences
    • Consortium
      • Member Experience
      • Become a Member
      • Current Members
      • Photos
    • News
    • Newsletter
    • Tools
      • Reflected Best Self Exercise
      • Positive Leadership, The Game
      • Positive Organization Learning Map
      • Task Enabling Exercise
      • Job Crafting Exercise
      • Partner Product: Reciprocity Ring
      • Partner Product: Givitas
      • Partner Product: Give and Take Assessment
      • Partner Product: Energy Network Analysis

Positive Links Speaker Series

Two Positive Forces in Modern Marketing Practice: The Role of Empathy in Company Boundary Spanners and Customer Reactions to Corporate Social Responsibility

Rick Bagozzi

October 8, 2012

Rick Bagozzi

Positive Links Speaker Series

“Two Positive Forces in Modern Marketing Practice: The Role of Empathy in Company Boundary Spanners and Customer Reactions to Corporate Social Responsibility”

Rick Bagozzi

October 8, 2012

Topic(s): Positive Relationships

Related Research Articles

  • Micropractices can help physicians to prevent burnout, boost wellness during COVID-19 pandemic
  • Does team psychological capital predict team outcomes at work?
  • The conceptual and empirical value of a positive lens: An invitation to organizational scholars to develop novel research questions
  • The interpersonal costs of dishonesty: How dishonest behavior reduces individuals’ ability to read others’ emotions
  • Helping people by being in the present: Mindfulness increases prosocial behavior

Related Videos

Related Books

  • All You Have to Do Is Ask: How to Master the Most Important Skill for Success

Related Essays

  • Dignity
  • +LAB Program
  • Organizations
  • Immerse
    • Positive Organizational Scholarship
    • Research Articles
    • POS Research Awards
    • White Papers
    • Books
    • Videos
  • Learn
    • Students
      • Thriving Accelerator Workshop Series
      • +LAB Student Program
      • Magnify Immersion Program
      • Undergraduate
      • Graduate
      • PhD
      • Executive Education
    • Teaching Resources
      • Teaching During the Time of COVID
      • At-A-Glance Summaries
      • Community of Practice Facilitation Guide
      • Course Syllabi
      • Teaching Cases
      • Teaching with a Positive Lens
      • Tools
    • Thriving in Trying Times
      • Teach-Out Videos
      • Discover Thriving Through Connections
      • Small Practice Shifts for Big Changes
      • Emphasize Bright Spots and See Strengths in New Ways
      • Defining and Sustaining Thriving
    • Leading in Trying Times
      • Artistry
      • Essays
      • Inspirations
  • Connect
    • People
    • Community of Scholars
    • Research Microcommunities
  • Do
    • Events
      • Recurring Events & Conferences
    • Consortium
      • Member Experience
      • Become a Member
      • Current Members
      • Photos
    • News
    • Newsletter
    • Tools
      • Reflected Best Self Exercise
      • Positive Leadership, The Game
      • Positive Organization Learning Map
      • Task Enabling Exercise
      • Job Crafting Exercise
      • Partner Product: Reciprocity Ring
      • Partner Product: Givitas
      • Partner Product: Give and Take Assessment
      • Partner Product: Energy Network Analysis

Topics:

  • Positive Ethics & Virtues
  • Positive Meaning & Purpose
  • Positive Practices
  • Positive Relationships
  • Positive Culture
  • Positive Leadership
  • Like us on Facebook
  • Follow us on Twitter
  • Connect with us on LinkedIn
  • Follow us on Flickr
  • Visit our YouTube Channel
  • Contact Us
  • Nondiscrimination Statement
  • Privacy Policy
©2021 Regents of the University of Michigan