Leading in times of trauma

By: Jane Dutton, Peter J. Frost, Monica C. Worline, Jacoba M. Lilius, Jason M. Kanov

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Dutton, J.E., Frost, P., Worline, M., Lilius, J., & Kanov, J. (2002). Leading in times of trauma. Harvard Business Review, Jan., 54-61. Reprinted in Harvard Business Review on Building Personal and Organizational Resilience (pp. 19-38), 2003. Boston: Harvard Business School Press.

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